Payments & Delivery

Payments

As a small business we offer the following payment methods:

  • Credit card (powered by Stripe - you will be taken to the secure Stripe environment and your personal data is processed based on stripe's privacy policy.)

  • Bank deposit

-The deposit must be made within 24 hours of placing your order, otherwise your order will be cancelled.

-Please, when you make the deposit, write your full name in the justification.

-In case you have an account in a bank other than the National bank of Greece, you are responsible for paying all the charges of the transaction .

-For every deposit made to the bank, we need to send us the receipt from the bank at fluoriteworldstore@gmail.com

-Your order will be shipped after the money first appears in our bank account. (It can be take 1-4 days. It depends on the bank.)

*All taxes are calculated in advance for each purchase.

Delivery

All our packages for Greece and Cyprus are sent by Geniki Taxydromiki :

  • Shipping within Greece is €4.50.

Delivery time 1-3 business days.

  • Shipping to Cyprus is €18.50.

Delivery time 5-7 business days.

All our packages for Greece and Cyprus are sent by BOX NOW :

  • Shipping within Greece is €2.00.

Delivery time 1-3 business days.

For Box Now we sent you the package to the closest locker according to your address.Shipping to islands is not supported.

Shipments outside of Greece are made by ELTA (Hellenic post office). The cost will be shown on your cart at checkout.

If your country does not appear in the shipping options please contact us by email at fluoriteworldstore@gmail.com and we will our best to accommodate.

Due to the extremely limited and hand-made nature of our work, no refunds are possible. Please read all descriptions, returns policy and measurements before ordering.

Packing and shipping can take up to 3-5 days, although we usually able to ship faster, your patience is appreciated.

You will receive a tracking number via email when your order ships. If you need your order faster or for a special occasion, please e-mail us immediately and we will try our best to accommodate.

*the company does not assume responsibility for deliveries that do not take place due to force majeure.

**Shipments and deliveries are made to the address you entered and it is your responsibility to enter the correct shipping information. The company does not take responsibility for non-delivery of products with wrongly registered data. If your order is returned to us because you did not receive it or because the courier company failed to complete the delivery, you bear the costs of reshipment.

IMPORTANT NOTE

For shipments outside of EU, the company is not responsible for fees and taxes might have related to other countries.

For Made to order items please allow 7-10 days for the production and then the delivery of your item.