Terms and Conditions

Welcome to fluoriteworld!

These terms and conditions outline the rules and regulations for the use of ELENI MITSIALI's Website, located at https://www.fluoriteworld.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use fluoriteworld if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing fluoriteworld, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, ELENI MITSIALI and/or its licensors own the intellectual property rights for all material on fluoriteworld. All intellectual property rights are reserved. You may access this from fluoriteworld for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from fluoriteworld

  • Sell, rent, or sub-license material from fluoriteworld

  • Reproduce, duplicate or copy material from fluoriteworld

  • Redistribute content from fluoriteworld

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. ELENI MITSIALI does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of ELENI MITSIALI, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, ELENI MITSIALI shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

ELENI MITSIALI reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant ELENI MITSIALI a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies

  • Search engines

  • News organizations

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources

  • Dot.com community sites

  • Associations or other groups representing charities

  • Online directory distributors

  • Internet portals

  • Accounting, law, and consulting firms and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of ELENI MITSIALI; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ELENI MITSIALI. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name or

  • By use of the uniform resource locator being linked to or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of ELENI MITSIALI's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Privacy Policy

fluoriteworld website is owned by ELENI MITSIALI, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by fluoriteworld, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using fluoriteworld website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the fluoriteworld, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via fluoriteworldstore@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to fluoriteworldstore@gmail.com.

Returns & Refunds policy

Lingeries and earrings are non-returnable for hygiene reasons.

Due to the extremely limited and hand-made nature of my work, no refunds are possible. Please read all descripions and measurements before ordering.

For all others products that can be changed:

  • You can change the product within 10 days from the date of purchase.

  • Inform us of your decision by sending us an email at fluoriteworldstore@gmail.com and we will inform you about the change procedure.

  • The product must be in perfect condition. Products that look clearly used, are NOT changed.

  • There are NO refunds. Only exchanges with other products are possible.

  • You bear the shipping-change costs.

In case you received a wrong order, we undertake to replace it with the correct one.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail fluoriteworldstore@gmail.com

Payments & Delivery policy

As a small business we offer the following payment methods:

  • Credit card (powered by Stripe - you will be taken to the secure Stripe environment and your personal data is processed based on stripe's privacy policy.)

  • Bank deposit

-The deposit must be made within 24 hours of placing your order, otherwise your order will be cancelled.

-In case you have an account in a bank other than the National bank of Greece, you are responsible for paying the applicable fees to your bank.

-For every deposit made to the bank, we need to send us the receipt from the bank at fluoriteworldstore@gmail.com

-Your order will be shipped after the money first appears in our bank account. (It can be take 1-4 days. It depends on the bank.)

*All taxes are calculated in advance for each purchase.

Delivery

All our packages for Greece and Cyprus are sent by Geniki Taxydromiki :

  • Shipping within Greece is €3.50.

Delivery time 1-3 business days.

  • Shipping to Cyprus is €15.00.

Delivery time 5-7 business days.

Shipments outside of Greece and Cyprus are made by ELTA (Hellenic post office). The cost will be shown on your cart at checkout.

Due to the extremely limited and hand-made nature of our work, no refunds are possible. Please read all descriptions, returns policy and measurements before ordering.

Packing and shipping can take up to 3-5 days, although we usually able to ship faster, your patience is appreciated.

You will receive a tracking number via email when your order ships. If you need your order faster or for a special occasion, please e-mail us immediately and we will try our best to accommodate.

*the company does not assume responsibility for deliveries that do not take place due to force majeure.

**Shipments and deliveries are made to the address you entered and it is your responsibility to enter the correct shipping information. The company does not take responsibility for non-delivery of products with wrongly registered data. If your order is returned to us because you did not receive it or because the courier company failed to complete the delivery, you bear the costs of reshipment.

IMPORTANT NOTE

For shipments outside of EU, the company is not responsible for fees and taxes might have related to other countries.

For Made to order items please allow 7-10 days for the production and then the delivery of your item.